FAQs
Q. How do I find Shop Click Drive?
A. Search for a vehicle in the dealer's inventory. When you find the vehicle you like, click the "Explore Payments" button for that vehicle and the Shop Click Drive window will open.
Q. Can I save my transaction and come back later?
A. We do not yet have the option to save your work in the middle of your online shopping process.
Q. How will the dealer be storing or using my information?
A. Please refer to your dealership's privacy policy for more information.
Q. How do I know the website is secure?
A. General Motors dealers take precautions with the personal information you provide.
There are several ways to identify a website with enhanced security:
Look for "https" (instead of "http") in your address bar.
Locate and click on the lock icon on your web browser (in the address bar or near the bottom).
Q. What if I change my mind or don't like the actual vehicle when I test-drive it?
A. Prior to signing your paperwork at the time of delivery, you are under no obligation to purchase the vehicle. If you change your mind, let the dealer know prior to signing the final documents.
Q. How quickly can I take delivery of my new vehicle?
A. Dealerships typically request about 48 hours to prepare your new vehicle for you. If you happen to need it sooner, please contact your dealer.
Q. How and when do we complete the final paperwork?
A. All final paperwork will be completed at your scheduled appointment.