Review Details

On a recent trip driving down Highway 79 to South Carolina from Canada, we suffered a breakdown on my Buick Enclave with the stabililtrak system causing intermittent jarring when accelerating. We turned off the interstate in Zelienople, PA onto a service road to determine our options, and luckily we noticed a Buick dealership up the road. After explaining what happened and our trip plans to the service dep't at North Star Buick GMC, they took my vehicle in the shop right away for scanning for the cause and found it was a rear wheel bearing. Fearing it would take many hours to repair and effect our trip, to my pleasant surprise, they put the vehicle on the hoist and started on the repair quickly. They completed the repair in a couple of hours and we were back on the road. We were quite impressed with our overall experience at North Star Buick from the Service Advisor, Jake Stewart, to the knowledgeable technicians who not only effected the bearing repair, but also identified a leaky shock and worn brake pads after a N/C multi point inspection which I appreciated. Because of time restraints, I politely declined these repairs and will take care of it upon my return home to Canada. Thanks again to the service staff at North Star Buick GMC. Very much appreciated. Rob Glecoff, Canada