Confirmed Service Customer
This last visit makes three in a row that I've been significantly overcharged. I was recently charged $174 just to diagnose a problem that was determined with a code reading. Then I was quoted $650 to replace a $21 item (parking brake release). I went elsewhere and had the work done for less than half of North Stars quote and that includes the diagnosis. I still believe that North Star screwed me over. The previous two visits to North Star I was asked to pay well above the normal oil change rate and i objected to the costs. You can look the details up in your system.
Brad R.
ZELIENOPLE,
PA
Business Response
Hi Brad, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (724) 716-4092 when you have a chance. Thank you, and we look forward to hearing from you.
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